Mesa Arizona Taxpayer Denise Settles Her 2017 IRS Debt and Receive a Refund

Scott Allen EA of Tax Debt Advisors, Inc. Helps Arizona Taxpayer Denise Settle Her 2017 IRS Debt and Receive a Refund

In the often complex and intimidating world of tax resolution, it takes a seasoned professional with deep knowledge, patience, and a client-first approach to make a meaningful impact. That’s exactly what Scott Allen, Enrolled Agent (EA), has been doing for decades at Tax Debt Advisors, Inc., a family-owned firm based in Mesa, Arizona. One of Scott Allen’s most recent success stories involved helping a client named Denise with her lingering IRS tax debt from the 2017 tax year. What began as a liability of over $5,400 turned into an unexpected financial relief: a refund of $6,061.48. This dramatic turnaround showcases not just the technical skill required to navigate the IRS system, but the dedication and care Tax Debt Advisors, Inc. brings to each case.

The Background: Denise’s 2017 IRS Tax Debt

When Denise reached out to Scott Allen EA, she was burdened with a tax balance from 2017 totaling $5,481.18. This amount had grown due to penalties and interest, and it served as a financial and emotional weight that was keeping her from moving forward. Like many taxpayers, Denise was unsure of where to begin or how to challenge the balance the IRS claimed she owed. That’s where Scott Allen EA and Tax Debt Advisors, Inc. stepped in.

Tax Debt Advisors, Inc., founded in 1977, has built a trusted reputation in Arizona for helping clients just like Denise. They specialize in guiding individuals through the intricacies of back tax return filings, penalty abatements, and tax settlements with the IRS. With a focus on transparency, professionalism, and personalized service, the company has become a beacon of hope for Arizona residents overwhelmed by tax debt.

Analyzing the Case: Strategy and Execution

Scott Allen EA began Denise’s case by thoroughly reviewing her 2017 IRS account transcripts. A deep dive into the records revealed inconsistencies and oversights in the IRS’s assessment of her taxes. Scott quickly identified that not all of Denise’s income and deductions had been properly reported or applied. More importantly, he saw an opportunity to file an amended return on her behalf that would dramatically change the outcome.

In addition to correcting her tax return, Scott examined associated penalties, including the failure-to-file penalty, failure-to-pay penalty, and the estimated tax penalty. Utilizing his knowledge of IRS protocols and programs, he submitted requests for penalty abatement and supporting documentation to justify the corrections. His diligence paid off.

The Result: A Complete Reversal

What was initially a balance due of $5,481.18 was transformed into a refund of $6,061.48. The IRS accepted Scott Allen’s amended return and abated thousands of dollars in penalties. According to the IRS CP21B notice dated April 14, 2025, the changes included:

• A decrease in tax liability of $6,824.00
• A reduction in failure-to-file penalty by $1,535.40
• A reduction in failure to pay proper estimated tax penalty by $163.35
• A reduction in failure-to-pay penalty by $1,637.76
• A reduction in interest charges by $1,382.15

These adjustments not only eliminated Denise’s debt, but put money back in her pocket. The refund was more than just financial relief; it was a testament to the fact that with the right professional on your side, even the most daunting IRS problems can be resolved.

Specialization and Experience: Why Arizona Taxpayers Trust Scott Allen EA

Scott Allen EA and Tax Debt Advisors, Inc. have built their careers around helping struggling Arizona taxpayers. Their expertise spans the full range of IRS settlement options, including:

• Offer in Compromise
• Installment Agreements
• Currently Not Collectible status
• Penalty Abatement Requests
• Innocent Spouse Relief
• Filing of Missing or Unfiled Tax Returns

Scott’s approach is client-centered. He personally handles every case, ensuring that each taxpayer receives customized service based on their unique financial situation. He takes the time to educate clients on their options and walks them through every step of the process. This kind of one-on-one attention is rare in today’s fast-paced, often impersonal tax resolution industry.

Tax Debt Advisors, Inc. remains a family-owned and operated business, and that spirit of family translates into their customer relationships. For nearly 50 years, they have helped thousands of clients resolve their IRS and state tax debts, and their client success stories, like Denise’s, serve as powerful testimonials of their ability to deliver results.

Filing Back Tax Returns: A Common but Fixable Issue

Many clients who come to Tax Debt Advisors, Inc. are in similar situations to Denise. They may have unfiled returns going back years. While it can be tempting to ignore the IRS, the consequences of not filing are severe. Penalties, interest, and potential legal action can pile up quickly. Scott Allen EA helps clients address these unfiled returns efficiently and accurately.

Through forensic accounting and document reconstruction, Scott ensures that every possible deduction and credit is applied. In many cases, as with Denise, clients are surprised to find that they don’t owe as much as the IRS claims—and sometimes, they are even owed a refund.

IRS Settlements: Navigating the Maze

One of the key aspects of Scott Allen EA’s service is identifying the best settlement option for each client. The IRS offers several programs, but each has strict eligibility requirements and procedural steps. Scott’s expertise ensures that applications are not only accurate but also strategically positioned for approval.

For example, an Offer in Compromise allows taxpayers to settle their debt for less than the full amount owed, but the IRS only approves a small percentage of applications. With Scott’s guidance, clients are far more likely to meet the criteria and present their case convincingly. Similarly, those who qualify for Currently Not Collectible status can pause IRS collection actions, giving them breathing room to stabilize their finances.

Why Choose Local: The Value of a Mesa-Based Firm

In a world dominated by national chains and impersonal call centers, the local presence of Tax Debt Advisors, Inc. is a significant advantage. Clients can meet with Scott face-to-face, bring in documentation, and receive updates directly from the person handling their case. This level of access and accountability fosters trust and ensures better outcomes.

Mesa residents and those in the greater Phoenix area can benefit from Scott Allen’s familiarity with state tax rules, local IRS offices, and the unique challenges faced by Arizona taxpayers. The firm’s longevity in the community—almost five decades—underscores their reliability and staying power.

Conclusion: A Partner in Tax Relief

Denise’s story is just one of many that illustrate the life-changing results that Tax Debt Advisors, Inc. delivers. What began as a $5,481.18 IRS debt ended in a $6,061.48 refund—a swing of over $11,500. This outcome was made possible by Scott Allen EA’s expertise, commitment, and a process honed over decades of service to Arizona taxpayers.

If you or someone you know is facing IRS tax problems, whether it’s unfiled returns, penalties, or a looming balance due, consider reaching out to a trusted professional. With Scott Allen EA and Tax Debt Advisors, Inc., you’re not just getting a tax resolution specialist—you’re gaining a dedicated partner who will work tirelessly to help you achieve financial peace.

To learn more or schedule a consultation, contact Tax Debt Advisors, Inc. at their Mesa, Arizona office. Let their family help your family get back on track.