Written by Scott Allen

Phoenix AZ IRS Settlement: May 2026

Phoenix AZ IRS Settlement: How Shauna Got Her Tax Case Closed as Currently Not Collectible

Navigating the complexities of IRS collection activities can be an overwhelming experience for any taxpayer. When back taxes mount and the threat of aggressive IRS enforcement action looms, finding a viable path forward is essential. For taxpayers seeking a Phoenix AZ IRS settlement, understanding the various tax relief programs available is the first step toward regaining financial peace of mind.

A recent success story involving a local taxpayer named Shauna demonstrates exactly how the right professional representation can alter the course of an IRS debt crisis. Represented by Scott Allen, EA, of Tax Debt Advisors Inc., Shauna was able to secure a major victory by having her delinquent tax case officially closed under the IRS’s Currently Not Collectible (CNC) status.

The Challenge: A $44,921.33 Tax Burden

Shauna was facing a substantial unpaid balance with the IRS totaling $44,921.33. This debt spanned multiple tax periods, specifically the tax years ending December 31, 2019, and December 31, 2023. Like many individuals dealing with significant tax liabilities, the total balance was not just the original tax owed; it also included a massive accumulation of applicable penalties and interest compounded over time.

Facing a balance of nearly $45,000 without the immediate financial means to pay it can lead to severe financial distress. When tax liabilities go unaddressed, the IRS maintains the legal authority to initiate aggressive collection mechanisms, including:

  • Wage Garnishments: Deducting a significant portion directly from a taxpayer’s paycheck.

  • Bank Levies: Freezing and seizing funds directly from checking or savings accounts.

  • Asset Seizures: Taking possession of personal or business property to liquidate for tax payment.

Recognizing the severity of the situation, Shauna sought out professional intervention to act as her shield and advocate before the federal government. She retained Scott Allen, EA, an experienced Enrolled Agent specializing in tax resolution in the Phoenix metro area.

The Strategy: Pursuing Currently Not Collectible (CNC) Status

Upon reviewing Shauna’s financial reality, Scott Allen, EA, determined that she did not possess the disposable income or liquefiable assets to pay down the debt without experiencing severe economic hardship. Rather than allowing the IRS to push for an unmanageable installment agreement, Allen initiated formal communication with the IRS on May 4, 2026, to present a comprehensive financial analysis of Shauna’s household.

By successfully demonstrating that Shauna’s basic living expenses consumed her entire income, Allen negotiated a temporary closure of her collection case via Currently Not Collectible (CNC) status.

On May 13, 2026, the IRS issued Letter 4624C, officially declaring Shauna’s case as “Case Closed – Currently Not Collectible.”

Phoenix AZ IRS Settlement May 2026

Phoenix AZ IRS Settlement May 2026

What Exactly is Currently Not Collectible Status?

For many people searching for a Phoenix AZ IRS settlement, “Currently Not Collectible” is a critical, yet misunderstood, tax resolution tool. It is an official IRS designation granted to taxpayers who are facing severe financial hardship.

Definition: Currently Not Collectible (CNC) status means the IRS has temporarily halted all active collection activities—such as levies and wage garnishments—because it has been determined that the taxpayer cannot afford to pay their tax debt at the current time after meeting necessary living expenses.

Here are the key operational elements of how CNC status works:

1. Temporary Relief from Collection Enforcement

Once the IRS flags an account as CNC, the immediate threat of asset seizure, bank levies, and wage garnishments is completely paused. The taxpayer is given breathing room to stabilize their finances without the fear of sudden financial disruption.

2. The Debt Does Not Vanish

It is vital to understand that CNC status is not a total erasure of the tax debt. As detailed in Shauna’s Letter 4624C, the taxpayer still legally owes the balance ($44,921.33 in her case). The IRS will continue to apply statutory penalties and interest to the account balance as long as it remains unpaid.

3. Annual Reminders and Refund Offsets

Taxpayers in CNC status will receive annual reminder notices from the IRS outlining what they owe. Furthermore, any future federal income tax refunds will automatically be intercepted and applied directly toward the outstanding tax liability. State tax refunds may also be subject to intercept under programs like the State Income Tax Levy Program (SITLP).

4. Continuous Compliance is Mandatory

To maintain CNC status, the taxpayer must remain fully compliant with all future tax obligations. This means filing all subsequent tax returns on time and ensuring no new tax debts are accrued. Failure to file future returns can immediately trigger the removal of CNC status and reopen the collection case.

5. Future Financial Reviews

The IRS periodically reviews the financial situation of taxpayers in CNC status. If a taxpayer’s income significantly increases or they acquire valuable assets in the future, the IRS may re-open the case and resume standard collection activities or request an installment agreement. However, if the taxpayer’s financial situation does not improve before the 10-year Statutory Period of Limitations on Collections expires, the debt may become completely uncollectible by law.

The Role of a Notice of Federal Tax Lien (NFTL)

Even when a taxpayer successfully enters CNC status, the IRS may still file a Notice of Federal Tax Lien (NFTL). As noted in the documentation for Shauna’s case, the IRS utilizes the NFTL to protect the government’s legal interest in the taxpayer’s current and future property.

An NFTL is a public notification that alerts creditors that the government has a legal claim against the taxpayer’s assets. While it does not result in the immediate seizure of property (unlike a levy), it can negatively impact a taxpayer’s ability to obtain credit, refinance real estate, or sell property without satisfying the underlying tax debt. Securing an Enrolled Agent ensures that taxpayers understand how to navigate the long-term implications of an NFTL while enjoying the immediate relief of halted collections.

Professional IRS Representation in the Phoenix Metro Area

Shauna’s successful negotiation highlights the immense value of having a qualified tax professional handle communications with the IRS. Enrolled Agents (EAs) are federally authorized tax practitioners who possess technical expertise in tax law and are empowered to represent taxpayers directly before all administrative levels of the IRS.

Scott Allen, EA, of Tax Debt Advisors Inc., has spent years assisting individuals and small business owners who feel trapped by overwhelming IRS debt. From the firm’s office in Mesa, Arizona, Allen provides personalized, strategic tax resolution services designed to match each client’s unique financial realities.

Taxpayers struggling with back taxes, unfiled tax returns, or IRS notices do not have to face the federal government alone. Scott Allen, EA, offers professional representation to taxpayers throughout the Phoenix metropolitan area and surrounding East Valley communities, including:

  • Mesa

  • Chandler

  • Gilbert

  • Tempe

  • Scottsdale

  • Apache Junction

  • Queen Creek

If an unpaid tax balance is causing sleepless nights, pursuing a Phoenix AZ IRS settlement or a Currently Not Collectible status could be the solution needed to halt collections and build a strategic path forward. Contact Scott Allen, EA, at Tax Debt Advisors Inc. to review your tax case and explore your resolution options.